LET’S FAQ

Everything you want to know before we get dirty.

How much does shipping cost?

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US – Standard Delivery

Spend $40 or more and you’ll get free standard shipping.
$40 or less? Shipping is charged at a flat rate of $5.
Orders are sent via DHL Max, with an estimated delivery timeframe of 2 to 5 business days.

**Orders shipping to Alaska, Hawaii, Puerto Rico and Guam will ship within 3-8 business days via USPS Priority only.

Hawaii & Alaska (USPS Priority) –  Standard shipping $10 or free over $40.

Puerto Rico & Guam (USPS Priority) – Standard shipping flat rate $20.

US – Express Delivery

Two express shipping options are available via Fedex on all orders. 2-3 business day delivery is available for a flat rate of $10, and overnight delivery is available for a flat rate of $20.

 

How long will my order take to arrive?

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Regular delivery timeframes

Most standard orders are shipped via DHL Max with a 2-10 business day delivery window nationally.

Orders shipping to Alaska, Hawaii or Puerto Rico are shipped via USPS Priority with a 3-14 business day delivery window.

How do I track my order?

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You will be sent an email once your order is dispatched so you can see where frank is at all times.

Things you need to know.

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The babe factory (postal service and distribution center) doesn’t operate over the weekend or public holidays. Because #letsbefrank, every babe needs a break. So your order will be dispatched the following business day.

Can I change or cancel my order?

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Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order.

Please see our returns policy here.