Everything you want to know before we get dirty.

How much does shipping cost?


UK – Standard Delivery

Spend £30 or more and you’ll get free standard shipping.
£30 or less? Shipping is charged at a flat rate of £4.50.
Orders are sent via Amazon 48 Shipping, with an estimated delivery timeframe of 2 to 5 business days.

UK – Express Delivery

Express 1-4 business day Amazon delivery is available on all orders for a flat rate of £6.00.

How long will my order take to arrive?


Standard delivery timeframes

Orders are shipped via Amazon Shipping with a 2-5 business day delivery window.

Express delivery timeframes

Orders are shipped via Amazon Shipping with a 1-4 business day delivery window.

Heads up, babe. There may be a slight delay in dispatching your order during peak times. Please allow an extra 2-3 business days for your order to be sent. 

The babe factory (postal service and distribution centre) doesn’t operate over the weekend or public holidays.

Because #letsbefrank, every babe needs a break.
So your order will be dispatched the following business day.

How do I track my order?


You will be sent an email once your order is dispatched so you can see where frank is at all times.

Amazon Tracking

Can I change or cancel my order?


Unfortunately once your order has been placed, we’re unable to cancel or make changes to your order. This includes editing your shipping address and adding or removing products from your order. 

Please see our returns policy here.