LET’S FAQ

Everything you want to know before we get dirty.

What is frank body?

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Let’s be frank, I’m just what you’ve been looking for.

I’m an Australian made, coffee-based skincare range that makes babes feel like… babes. Products made from natural and naturally-derived ingredients to give you naturally soft, supple skin.

Where is frank body made?

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All of frank body’s products are made in Melbourne, Australia, using both local and internationally sourced natural ingredients, depending on supply resources and seasonal ingredient offerings.

Check out our product pages for more details.

Where else can I buy frank?

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After frank spending all of his life online, he has now found multiple real world homes. What can we say, he likes to spread the love.

Head to our in store location list to find frank near you.

When is frank's team online?

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Babe HQ is based in Melbourne, Australia.
Hours are 9.30-5.30 AEST/AEDT.

We’ll get back to you as soon as we’re online.

Does frank body test on animals?

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frank body only tests on babes. The willing, human kind.

Does frank use natural ingredients?

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frank likes to keep things simple and natural, and he thinks you should, too.

That’s why he sources the best natural ingredients to make his products.

No nasty chemicals, no fillers, no parabens.

Are frank body products vegan/gluten free?

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Some of our products are vegan and/or gluten-free, but not all of them.

Check the ingredient list on each product page to make sure it’s right for you.

Can I use the products while pregnant?

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We’ve had great feedback from baby mummas everywhere who have used frank body products throughout their pregnancy and after birth, including some of my very own frankfurts who work here.

If you are unsure, we recommend consulting your doctor, but have had no reports of any adverse effects from the caffeine content as its working primarily on the top layers of skin and not being absorbed.

Can I use frank body on sunburn?

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Oh no, babe. Too much time in the sun?

If you do happen to get a little sunburnt and your skin is looking red, don’t scrub. This will just make the soreness worse.

Instead, wait till the redness has calmed down. In the mean time you can use frank body’s body balm: its nourishing mix of natural ingredients and essential oils will restore your skin’s moisture levels and work towards preventing bubbling, peeling, and crepe skin.

Still ended up peeling? After the redness has died down, frank’s body scrubs are great for exfoliating dry and flaky skin, and restoring moisture levels to dry and tired skin.

Face a little red? Avoid using frank’s creamy face scrub until your sunburn has died down, but in the mean time his everyday face moisturiser contains similar nourishing ingredients as his scrubs, to help alleviate any sunburn related pain and restore moisture levels.

I have a nut allergy. Can I use frank body's products?

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Lucky for you, frank has catered for babes with nut allergies. frank’s Coconut Coffee Scrub, Coconut Body Balm, Shimmer Scrub and Magic Shimmer Oil are some of the products made for sensitive skinned babes with nut allergies.

Unfortunately the rest of frank’s products aren’t nut free. His face products contain almond oil, but he’s working on a way to look after your fussy face, too. Stay tuned.

Check out our product pages for more details.

Does frank body have a loyalty program?

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I do – Hotel Pink. The Loyalty Program that goes to a whole new level. Head here to check in.

How can I work at frank body?

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frank occasionally looks for new frankfurts to join his team.

Follow him on social media for job updates: IG & Twitter: @frank_bod Facebook: /frankskincare

How can I sign up to the mailing list?

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Head to www.frankbody.com/loveletters.

Let’s make this official.

How do I unsubscribe from emails?

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In the footer of every email there’s an unsubscribe button.

Click through there and confirm you would like to unsubscribe. We’ll miss you.

I'm media - I'd like to talk to PR.

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Hey there, paparazzi. frank body is eager to meet you, too.

Will you make him famous? Do you know Ellen or Kimmy K?

For all PR enquiries and to request a media kit please contact isabelle@frankbody.com for world wide enquiries and ally@frankbody.com for USA enquiries.

What is frank body's privacy policy and cookie policy?

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You can find our privacy policy here, and our cookie policy here for more information.

Have a different question?

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Get in touch at getnaked@frankbody.com.