All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
What if I can’t pay an Afterpay installment?
If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.
Where can I find common questions about payments?
When will my items be delivered if I use Installments by Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online. Visit our shipping page for more information by clicking here. Is there a limit to how much I can spend on a single transaction? Yes, transaction value limits apply to purchases made on frankbody.com using Installments by Afterpay.
What products are not eligible for purchase using Installments by Afterpay?
Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders.
How do I return or exchange an item purchased using Installments by Afterpay?
If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Please check that your return or exchange meets our Return policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at firstname.lastname@example.org
Where can I find out more about Afterpay?
If you would like to know more about Afterpay, visit the Afterpay website, www.afterpay.com
for a comprehensive list of FAQs
, terms, purchase payment agreement
If you have any questions about your Afterpay account, please contact Afterpay directly via a web